Privacy Policy for AID Marketing Sdn Bhd

Effective Date: [Insert Date]

AID Marketing Sdn Bhd ("we," "us," or "our") operates the Smart Orchard System (SOS) ("the App"), a durian farm management system designed to manage farms and trees, as well as record relevant farm, tree, and investor details. We are committed to protecting your privacy and ensuring that your personal data is handled in a secure and responsible manner.

1. Information We Collect

When you use the Smart Orchard System (SOS), we may collect the following types of information:

• Farm and Tree Data: Name of the farm, location, and other farm-specific data. Unique tree ID, tree name, species, height, width, watering records, fertilization records, harvest records, and other related information.
• Investor Data: Full name, email address, gender, phone number, investment amount, and other relevant financial data.
• Usage Data: Information on how you use the App, including login data, device information, and access times.

2. How We Use Your Information

We may use the information we collect from you in the following ways:

• To manage and maintain farm and tree data effectively.
• To provide insights and reports on tree growth, health, and harvest performance.
• To manage investor records and communicate with investors regarding their investments.
• To improve the functionality and performance of the App.
• To notify you about changes to the App or important updates.
• For internal research, analytics, and service improvement.

3. Disclosure of Your Information

We may disclose your personal information in the following cases:

• With your consent: We may share or disclose your information if you provide us with your explicit consent.
• Service providers: We may share your data with trusted third-party service providers who help us operate the App, such as cloud storage providers, data analytics companies, and IT service providers.
• Legal requirements: We may disclose your information if required by law, or in response to legal requests or government inquiries.

4. Data Security

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or alteration. These measures include encryption, secure servers, and regular security audits.

However, please be aware that no method of transmission over the internet, or method of electronic storage, is 100% secure. While we strive to protect your personal data, we cannot guarantee its absolute security.

5. Retention of Your Information

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements.

6. Your Rights

You have the right to access, correct, update, or request the deletion of your personal data. If you wish to exercise these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe.

You also have the right to withdraw consent to data processing at any time, where consent is the legal basis for processing.

7. Third-Party Links

The App may contain links to third-party websites or services. This Privacy Policy does not apply to these external sites. We are not responsible for the privacy practices or content of these sites, and we encourage you to review their privacy policies before providing any personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically for any updates or changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or the handling of your personal data, please contact us at:

• Email: +6014-9111491
• Phone: [email protected]
• Office Address: A-11-11 Arcoris Mont Kiara, 10 Jalan Kiara, Mont Kiara 50480 Kuala Lumpur

By using the Smart Orchard System (SOS), you acknowledge that you have read and understood this Privacy Policy, and you agree to the collection, use, and disclosure of your information as described above.